Privacy Policy

Last updated: 15 November 2026

1. Who we are

Next Door Devs Ltd ("we", "us") is the data controller for Verba, the Verba website at verbatalk.app, and the Verba account service. We are a private company limited by shares registered in England and Wales (company number 11177554). Our registered office is 64 Southwark Bridge Road, London, England, United Kingdom, SE1 0AS.

For anything privacy-related, including exercising your rights, email hello@nextdoordevs.com.

2. What data we handle

Your voice and what you dictate

Verba turns speech into text on your Mac. Your recordings and the text they produce are not sent to us and are not uploaded to any server for transcription. We have no access to them.

Dictation history (optional, on your Mac only)

Verba can keep a history of your dictations (text and, optionally, the recordings) in a folder on your own Mac so you can review or retry them. It never leaves your Mac. You can switch it off or delete it at any time in Settings → General → Privacy.

Your Pro account (only if you subscribe)

To subscribe, you sign in with Apple. Apple gives us a random identifier that is unique to Verba. We do not ask Apple for your name or email address. We store this identifier together with your subscription status and dates and your Stripe customer reference, so that Verba can unlock Pro on any Mac you sign in on. A sign-in token is also stored on your Mac. If you never subscribe, we hold no account data about you.

Payments

Payments are handled by Stripe. When you subscribe, Stripe collects your payment details and email address and processes the payment. We never receive your card number. We receive confirmation that you subscribed, the plan, and its status, so we can unlock Pro.

Feedback and support

If you use Send Feedback or the Support link, you are taken to a feedback form run by a third-party form provider. It collects what you choose to type (and an email address if you want a reply). To help us fix problems, the link can also pass the type of feedback, Verba's version and build number, your macOS version and your Mac's processor type. It never includes recordings or what you dictated.

Usage counts and crash reports (optional)

Verba asks once whether you want to share anonymous information. If you agree, it sends simple usage events (for example that the app launched, that setup finished, or whether a dictation succeeded or failed) with a random install identifier that is not linked to your account, and the app version. It also sends crash reports containing technical information such as the app version, macOS version, device type and the technical trace of the crash. It never includes what you say or write, your transcripts, audio, screen contents, names of the apps or windows you use, or your account. You can switch this off at any time in Settings → General → Privacy; switching it off also resets the random identifier.

Language support files

The first time you use Pro, Verba downloads extra language support to your Mac. The provider that serves those files can see your IP address when you download them. macOS may also download language files from Apple for the languages you use.

This website

verbatalk.app is a simple static page. It does not currently use cookies, analytics or advertising. Our hosting provider keeps standard server logs (such as IP address and pages requested) for security and to run the service. If we add analytics or cookies in future we will update this policy and ask for your consent first.

3. Legal bases

• Contract: running your Pro account and subscription (UK GDPR Art. 6(1)(b)).
• Consent: optional usage counts and crash reports (Art. 6(1)(a)). You can withdraw consent any time in Settings.
• Legitimate interests: answering feedback and support requests, keeping our account service secure and preventing abuse (Art. 6(1)(f)). We have weighed these against your rights.
• Legal obligation: keeping payment and tax records (Art. 6(1)(c)).

4. Who we share data with

We do not sell or rent your data, and we do not share it for marketing. We use trusted service providers to run Verba, and they may only use the data to provide their service to us:

We may also disclose data where the law requires it.

5. International transfers

Some of these providers process data outside the UK, including in the United States. Where that happens we rely on the UK–US data bridge, UK adequacy regulations, or approved contractual safeguards (such as the UK International Data Transfer Agreement or Standard Contractual Clauses), as applicable.

6. How long we keep data

• Account and subscription data: while you have an account. When you delete your account (Settings → Account → Delete account) we cancel your subscription and delete your account data from our service.
• Payment records: Stripe keeps these as required by law, typically up to six years for tax purposes.
• Feedback form submissions: as long as needed to respond and a reasonable time afterwards, typically up to 12 months.
• Usage counts: up to 14 months, then deleted automatically.
• Crash reports: typically up to 90 days.
• Your dictation history: only on your Mac, until you delete it.

7. Security

We use appropriate technical and organisational measures to protect your data, including encrypted connections, access controls, and keeping payment details with Stripe so we never hold them. No system is perfectly secure, but we take reasonable steps to protect what we hold.

8. Your rights under UK GDPR

You have the right to access your data, to have inaccurate data corrected, to have your data erased, to restrict or object to processing, to data portability, and to withdraw consent at any time. To exercise a right, email hello@nextdoordevs.com. We aim to respond within one month. We do not carry out automated decision-making or profiling that has legal or similarly significant effects.

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.

9. Your controls inside Verba

• Turn dictation history off, or delete it: Settings → General → Privacy.
• Turn anonymous usage and crash reporting on or off: Settings → General → Privacy.
• Cancel your subscription: Settings → Account → Manage subscription.
• Delete your account and its data: Settings → Account → Delete account.
• Revoke the microphone or Accessibility permission at any time in macOS System Settings → Privacy & Security.

10. Children

Verba is not aimed at children under 13 and we do not knowingly collect their data. If you believe a child has given us personal data, contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. The latest version is always at verbatalk.app/privacy.html, with the "Last updated" date above. If a change materially affects how we use your data, we will tell you in the app or by another suitable means.

12. Contact us

Next Door Devs Ltd, 64 Southwark Bridge Road, London, England, United Kingdom, SE1 0AS. Email: hello@nextdoordevs.com. You can also reach us through the support form.

This policy describes how Verba works at the date above. It is a plain-language summary of our practices for transparency and does not replace the legal advice you may need for your own situation.